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Privacy Policy

Mindfree Calligraphy – Calligraphy Supplies Specialty Store | Japan, Takamatsu

Mindfree Calligraphy (hereinafter referred to as “the Store”) is based in Takamatsu, Kagawa Prefecture, and operates an online shop for calligraphy supplies. We recognize the protection of our customers’ personal information as an important responsibility and strive to handle such information appropriately.

1. Legal Basis

The Store handles personal information in accordance with the following laws and guidelines:

  • Act on the Protection of Personal Information (APPI)

  • Guidelines and policies issued by the Personal Information Protection Commission (PPC)

2. Personal Information We Collect

The Store may collect the following personal information as necessary for providing our services:

  • Name

  • Email address

  • Address (shipping and billing)

  • Phone number

  • Payment information (securely processed through external payment services)

  • Purchase history

  • IP address and browser information (for security and analytics)

3. Purpose of Use

Collected personal information will be used solely for the following purposes:

  • Processing orders and delivering products

  • Responding to customer inquiries

  • Sending order confirmations, shipping notifications, and related communications

  • Improving website functionality and services

  • Fulfilling legal obligations

Personal information will not be used for any purpose other than those listed above without prior consent from the individual.

4. Provision to Third Parties

The Store will never sell or rent customers’ personal information. Information may be shared with third parties only under the following limited circumstances:

  • Delivery service providers (e.g., Yamato Transport, Japan Post)

  • Payment processors (e.g., Square, PayPal)

  • When legally required by a court or administrative authority

These third parties are contractually obligated to manage personal information appropriately.

5. Security Measures

The Store implements physical, technical, and organizational security measures to prevent unauthorized access, loss, alteration, or leakage of personal information.

6. Cookies and Analytics Tools

The Store’s website uses cookies for the following purposes:

  • Enhancing website usability

  • Analyzing traffic

  • Storing user preferences

Customers may restrict or disable cookies through browser settings; however, some features may not function properly as a result.

7. Customer Rights

Customers have the right to request:

  • Disclosure of retained personal data

  • Correction, addition, or deletion

  • Suspension of use or suspension of provision to third parties

  • Withdrawal of consent (when applicable)

To make any of the above requests, please contact us using the information below.

8. Contact Information

For inquiries or concerns regarding the handling of personal information, please contact:

9. Revisions to This Policy

This policy may be updated without prior notice due to changes in laws or revisions to our services. Please refer to this website for the most recent version.

Last updated: May 4, 2025

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